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NY Customer Rebate Stories

What Will You Use Your Rebate For?

The response to our 2019 equipment rebates program was fantastic!

People all over New York State took advantage of the opportunity to upgrade their home’s propane equipment, or switch to propane equipment, and were rewarded with rebates of up to $500!

Our equipment rebates are back for 2020 starting April 1 and ready for you! Learn more about them here. Rebates are available for furnaces, boilers, and water heaters!

Here are some of the folks who took advantage of the 2019 rebates, and how they’re feeling about it.

John Dymon, Leonardsville, NY, $400 rebate

“We had fuel oil before, and we were looking for a new boiler. One of the local propane companies came out and gave us a quote and told us about the rebate for converting.

“We have an 1886 farmhouse that we bought a few years ago. When we first moved in, the cast-iron radiators were a steam system that was converted to hot water, and we had two boilers: a fuel oil boiler and a coal boiler that was still hooked up but condemned.

“The new propane boiler is more energy efficient. It runs at a much lower water temperature, but it heats the whole house just fine.”

Courtney Pollet, Kent, NY, $400 rebate

“I bought my home in January of 2018. That November, the oil furnace blew out. So, we decided to switch to a propane furnace. It was cold, and my baby wasn’t even a year old yet. But three days later, we had a propane furnace and heat. Everyone at the propane company was super helpful!

I would recommend anyone in a situation like this to apply for a rebate. I’m definitely happy with using propane instead of oil. I know it’s a more energy-efficient way, and the heat is a lot different. It warms up our house a lot better. It’s saved us money. It doesn’t have that oil smell. I really appreciate everything NYPGA did to make this possible!”

genesee county

Genesee Country Village & Museum: $500 rebate

This organization reaped an instant reward by replacing a worn-out oil furnace with a new, high-efficiency propane furnace and also added a new propane water heater for extra savings.

“We have 60-something houses on our property with oil furnaces that are probably from about 40 years ago,” said Royce Flickner, facilities manager. “A lot of them are rotting out, so we’re trying to switch these over to more efficient propane furnaces. When you have a large organization, you can imagine how big the heating bills can be.

“Our propane supplier told us about the rebate, so we applied for it, and we’re looking forward to doing more improvements when the rebates go back into place again.”

Keith Hollis, a carpenter at the museum added, “Our CEO recognized that we’re going to get money back on this and long-term we’ll be saving money.”

Rebates aren’t the thing to get excited about–these people are just happy they switched to propane!

Rob M

Rob M., of Barton, New York

Rob M., of Barton, New York, had an oil furnace for years before he switched to propane. We checked in with him to see how things have gone since then.

“For starters, I’m saving on fuel, because I have a much more efficient furnace now,” says Rob. “And propane is much cheaper than kerosene.” Rob had an outdoor oil tank and needed to fill it with a kerosene mix so the fuel wouldn’t gel in the extreme cold.

“I’m just delighted. I got that ugly oil tank out of the backyard and I don’t have the fuel smell anymore. It’s just great, I love it.”

Rob also took advantage of the available rebates through NYPGA. “I feel like I won the lottery. After I submitted all of the required paperwork, I had a rebate check in the mail in a few days. I’m so happy now, that I’m thinking about replacing my 20-year-old water heater next.”

Rosemary R

Rosemary R., of Waterville, New York

Rosemary R., of Waterville, New York, is another convert to propane, and doesn’t make any bones about it. “I would like to say that I am absolutely thrilled with being able to use propane,” she says. “We had fuel oil, and besides the cost, the entire unit didn’t work efficiently. But now I feel really happy.”

A few years after converting, Rosemary also ended up replacing her water heater with a new propane unit. “Our water heater had vented through the chimney, but we had problems with the lining. Our propane company was able to put in a unit that directly vented outside, which was the most efficient and practical way to go, and it’s worked out great too.”

The 2020 equipment rebates start April 1, 2020 and will last until September 2020, or until funds are exhausted.

Don’t delay – funds are limited! Check out the 2020 rebates.